Technical Support

The Service Department at Carl Stuart Ltd provides a comprehensive package of support for a varied range of instruments. We not only specialise in mechanical repairs but also verification, ensuring the equipment is performing to specifications and certifying accordingly.

Initially our services were built around the requirements of the products we were supplying. Today we are capable of offering a comprehensive level of service regardless of the instrument, manufacturer or supplier.

• Two in-house engineers, dealing with all our back-to-base maintenance and validation
• Nine field engineers, carrying out all required support to our extensive customer base
• Two full-time Technical Support coordinators, working directly with our customers and engineers

• Breakdown Response
• Planned Maintenance
• Validation
• IQ/OQ/PQ
• Application/Operation support

The service team work as a unit, ensuring complete customer-focus in their tasks and providing a premium service, with value added aspects that our competitors simply cannot provide. Our highly trained and experienced engineers take pride in their work and have a dedicated responsibility to their customers.

For more information on the Services provided by Carl Stuart Ltd, please Contact Us directly with your enquiry.